Navigate Australia's Healthcare System

Understand Medicare, private health insurance, and community services so you and your family can access quality care from day one.

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Your guide to staying healthy in Australia

Australia's universal healthcare system delivers world-class care through public hospitals, private providers, and targeted support programs. Use this guide to learn how to enrol, what is covered, and where to find trusted practitioners in your new city.

🚨 Emergency Services
000

Police • Fire • Ambulance
Call 000 in any life-threatening situation. For non-urgent medical advice, contact the 24/7 healthdirect helpline on 1800 022 222.

Healthcare essentials

Use these key services to access everyday medical care, prescriptions, and specialist treatment across Australia.

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Medicare

Australia's publicly funded healthcare program covers hospital treatment, GP visits, and some allied health services.

Medicare covers: hospital stays, doctor visits, imaging, key procedures

Eligibility: Citizens, permanent residents, some temporary residents, and visitors from reciprocal countries.

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General Practitioners

GPs are your first point of contact for medical concerns and can provide referrals to specialists when needed.

Bulk billing clinics charge $0 when the practice bills Medicare directly.

Tips: Register with a local GP soon after you arrive and book longer appointments for complex issues.

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Public & Private Hospitals

Public hospitals provide free emergency and inpatient care with Medicare, while private hospitals offer shorter wait times and more choice of specialists.

Emergency departments treat everyone — bring your Medicare card and ID.

Private cover: Consider extras for dental, optical, and physiotherapy services.

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Pharmaceutical Benefits

The Pharmaceutical Benefits Scheme (PBS) subsidises hundreds of prescription medicines.

Standard PBS co-payment: up to $31.60 | Concession: up to $7.70 per script.

Tip: Track your spending to access PBS safety net discounts sooner.

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Dental & Allied Health

Dental, optical, and many allied health services are not fully covered by Medicare.

Expect private fees of $150-$300+ per visit without extras cover.

Options: University clinics, state dental schemes, or extras policies for better coverage.

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Mental Health Support

Access subsidised psychology and counselling sessions through a GP mental health care plan.

Up to 10 Medicare-subsidised sessions per calendar year.

Need urgent help? Contact Lifeline on 13 11 14 or Beyond Blue on 1300 22 4636.

Child and family health support

Australia offers generous childcare subsidies and early learning programs to support working families.

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Early Childhood Centres

Long day care, family day care, and preschool programs combine education with play-based learning.

Average daily fees: $80-$150 before subsidies.

Included services: Meals, nappies, accredited educators, developmental assessments, and outside school hours care.

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Child Care Subsidy

The Australian Government pays a percentage of approved childcare fees based on your family's income and activity hours.

Families can receive up to 90% of fees covered for the first child.

How to claim: Create a Centrelink online account, submit proof of income, and report your activity hours regularly.

Find local healthcare providers

Use this quick checklist to locate bulk billing clinics, emergency departments, and after-hours care near your new home.

Sample results

City Medical Bulk Billing Clinic
123 Collins Street, Melbourne VIC 3000
Open 8am – 6pm • Phone: (03) 9000 1234
Royal Melbourne Hospital Emergency
300 Grattan Street, Parkville VIC 3050
24/7 emergency department • Interpreter services available